TDS Global Solutions leverages 30 years
of call center and BPO outsourcing experience
to help advise and match organizations to the most qualified outsourced solutions.
When it comes to business, nothing is more important than protecting your brand and driving a trusted customer experience!
We’ve spent thousands of hours screening nearshore, offshore, and domestic based outsourced providers, to build a knowledge base of who's who based on vertical expertise, management strength, quality operating practices, price and much more.
We map your company needs, with our operational experience, and vendor knowledge base to help identify solution providers to best satisfy your client’s requirements.
Vendor Selection Benefits
Deciding where to outsource is a major decision. Leverage our experience to confidently find the right outsourcing organization.
Review a variety of detailed RFP responses prepared to your specifications. Let TDS do the heavy lifting in preparing your RFP documentation.
There are little to no fees to use our outsource advisory services. Our fees are generally paid by the referral agreements with the partner you select.
Get detailed insight and access
to our global contact center network
Minimize internal operating expense while increasing operational performance.
Focus on your core business, knowing your customers are having a positive experience with an outsourced partner that is an extension of your organization.
Specializing in a variety of support services.
Supporting a variety of industries
Develop a deep understanding and creation of a blueprint of your company's outsourced requirements.
Create an RFP specific to your company’s requirements and then leverage our extensive BPO database to shortlist the contact centers that best meet the specifications.
Outsource Vendor Evaluation
We validate best fit contact centers and provide a set of specific outsourcing options and their related benefits.
Outsource Vendor Selection
We help facilitate and simplify the selection, coordination, and contract negotiations.
Get a free Vendor Selection quote
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