Language Skills Assessment Tests

Hire better contact center agents

Schedule a FREE demo

Your business is unique and has specific needs and capabilities, which is why our custom-built solutions are specially designed to meet your objectives. Talk to us today and find out how we can drive your business to new heights.

Your information has been saved.

Looks like we're having trouble

Versant assists contact centers in developing and automating a global standard level of communication across all agents

Versant is an automated, language assessment solution for recruitment, training, and placement.

Tests for Reading, Speaking,
Writing, Listening

Backed by
25 years of science

Across English, Spanish,
Arabic, French, Dutch

Available 24/7

Used in 100 countries

Scored 350M tests
since 1996

Why Choose Versant?

Versant identifies candidates who communicate effectively,
assisting you in laying the groundwork for your organization's quality customer service.

Accurate

With a 0.97 correlation, Versant test scores generated by the Ordinate testing system are virtually indistinguishable from expert human scoring, ensuring confidence in the results.

Reliable

Versant is highly reliable (split-half reliability of 0.97), delivering more consistent testing without the variability typical of multiple evaluators and locations.

Fast

Versant is fully automated and can be easily taken over a phone or computer by large groups of test-takers. A detailed score report is available minutes after the test is completed.

Versant Test Types

Designed to address your voice and non-voice requirements

Versant 4 Skills Test

minutes

questions

5 Task Types

• Typing
• Sentence Completion
• Dictation
• Passage Reconstruction
• E-mail Writing

Languages

English

Download

Sample Score Report

Versant Speaking Test

minutes

questions

6 Task Types

• Reading
• Repeats
• Short Answer Question
• Sentence Builds
• Story Retelling
• Open Questions

Languages

English, Spanish, French, Arabic, Dutch

Download

Sample Test Sample Score Report

Versant Writing Test

minutes

questions

6 Task Types

• Repeats
• Sentence Builds
• Conversations
• Sentence Completion
• Dictation
• Passage Reconstruction

Languages

English

Download

Sample Test Sample Score Report

Candidates can take the test anywhere and anytime

Web Delivery

Candidates can take any Versant assessment online via desktop or laptop.

Mobile App Delivery

Candidates can use our mobile app to take the Versant spoken test from anywhere, with or without service.

Software Delivery

Candidates can take any test onsite with our software based delivery option.

Versant Test Administration

Your company will be given access to an online admin system called scorekeeper. Through scorekeeper you can:

Distribute tests
Monitor test taker progress and usage
View candidate details and results

‍

Versant Testing Process

Access the Versant Testing System by computer, web, or mobile app
Respond to the test questions or prompts
Responses are instantly sent to the Versant scoring system
Candidate scores and proficiencies are detailed in an online report

‍

Reporting

After a candidate completes a test, score reports are automatically generated with Pearson's patented AI scoring system.
‍
This technology predicts how expert human interviewers would score a test, allowing you to get instant, unbiased results, anywhere in the world.

Versant score reports include detailed descriptions of each candidates' score and how they measure up compared to other scoring scales like the Global Scale of English (GSE), TOEFL, TOEIC, and CEFR.

View further details on candidate proficiencies and proposed areas of improvement.

In partnership with Pearson
to deliver the Versant Suite of assessments.

Pearson is the world's leading digital learning company who creates and maintains the science and technology behind Versant.

5 startup inspired templates

Beautiful and unique

Responsive and clean

Versant is an automated, language assessment solution for recruitment, training, and placement.

5 startup inspired templates

Beautiful and unique

Responsive and clean

TDS Global Solutions

The oldest distributor of Versant. For over a dozen years, TDS has been involved in the design and delivery of Versant’s language assessment solutions. TDS provides tier-1 support to contact centers and customer experience divisions globally and is the exclusive Versant supplier in the Philippines.

To speak with a sales representative, feel free to give us a call at (888) 788-4441 or fill out the form here. You can also download a sample test or sample score.