Save over 50% on costs by outsourcing your call center services to Argentina
With decades of experience and a vast vendor network, we match businesses with the solution providers to best satisfy their operational needs.
Average CSAT Score
Many companies that want to cut costs while improving their customer experience are looking to Argentina to outsource their call centers. With Argentina’s well-educated workforce, significant bilingual population, and government investment in the BPO industry, this South American country is thriving as a top choice for high-performing companies worldwide.
Youth Unemployment Rate (ages 15-34)
25.97% as of 2019
$383.1 billion USD as of 2020
Working Age Population (15-64)
25.41 million as of 2020
English and Spanish
Call Center Industry Growth Rate
Expected CAGR of 28.8% during the years 2019-2024
There are multiple reasons why companies located in the United States outsource their contact center solutions to Argentina. Some of those include:
Call centers can be found across much of Argentina, including in:
Most of them are concentrated in the more central areas like Buenos Aires and Córdoba.
Depending on what specific services you’re looking for, the average wage for call center agents can vary widely—anywhere from less than ARS 17,000 to closer to ARS 70,000 (monthly). The national average salary is ARS 40,889 per month or $412.87 USD. Even on the expensive end, however, you’re still only looking at around $700 USD on a monthly basis, which is far less expensive than managing a call center in house in the United States.
The most significant benefits that companies receive from outsourcing call center services to Argentina include:
Starting a call center in Argentina (or another outsource location in our extensive network) starts with a needs analysis to develop a deep understanding of your business and scope your company’s outsourced requirements.
TDS Global Solutions works with you to customize an RFP specific to your business, match you to best-fit contact centers, and facilitate selection, coordination, and contract negotiations.
Finding the right location for your call center and then carrying it all the way to execution causes companies undue strain when forced to do it on their own. TDSGS streamlines this entire process from start to finish and with little to no fees involved for our advisory services.