A Trusted Path to Growth
TDS matches you with a lower-cost, English-speaking call center workforce in Argentina. Talk to our team to save over 50% for your business.
With decades of experience and a vast vendor network, TDS Global Solutions matches businesses with the best call center service providers to satisfy their operational needs.
Companies Served
Global Agents
Countries
Average CSAT Score
Many companies that want to cut costs while improving their customer experience are looking to Argentina to outsource their call centers. With Argentina’s well-educated workforce, significant bilingual population, and government investment in the BPO industry, this South American country is thriving as a top choice for high-performing companies worldwide.
Population
45.74 million
Youth Unemployment Rate (ages 15-34)
25.97% as of 2019
GDP
$638.37 billion USD (World Bank, 2024)
Working Age Population (15-64)
30.15 million (World Bank, 2024)
Business Language(s)
English and Spanish
Call Center Industry Growth Rate
Expected CAGR of 28.8% during the years 2019-2024
Talk to an Outsourcing Expert
Tell us your goals and budget. We'll walk you through provider options and the right next step.
There are multiple reasons why companies located in the United States outsource their contact center solutions to Argentina. Some of those include:
Call centers can be found across much of Argentina, including in:
Most of them are concentrated in the more central areas like Buenos Aires and Córdoba.
The most significant benefits that companies receive from outsourcing call center services to Argentina include:
Getting started with call center outsourcing in Argentina (or another outsource location in our extensive network) starts with a needs analysis to develop a deep understanding of your business and scope your company's outsourced requirements.
TDS Global Solutions works with you to customize an RFP specific to your business, match you to best-fit contact centers, and facilitate selection, coordination, and contract negotiations.
Finding the right location for your call center and then carrying it all the way to execution causes companies undue strain when forced to do it on their own. TDSGS streamlines this entire process from start to finish and with little to no fees involved for our advisory services.
It costs between $13 and $16 per hour to outsource call center services to a reputable partner in Argentina. These rates are fully-loaded hour-rates, meaning they cover wages, benefits, facility/technology costs, management, and other operating expenses.
Argentina offers U.S. companies a well-educated, bilingual workforce and strong near-shore alignment, which helps deliver high quality service at a significantly lower cost.
Argentina offers a highly skilled, bilingual workforce, but companies should factor in the country's history of currency volatility and inflation, which can affect long-term pricing stability in contracts. Working with an experienced provider and building flexibility into contract terms can help manage this risk.
