Save over 50% on costs by outsourcing your call center services to Belize.
TDS Global Solutions can connect you with vetted Belizean call center outsourcing partners known for strong English fluency, trained agents, and consistent service performance.
With decades of experience and a vast vendor network, TDS Global Solutions delivers global BPO solutions by matching businesses with the right call center providers.
With decades of experience and a vast vendor network, TDS Global Solutions matches businesses with the best call center service providers to satisfy their operational needs.
With decades of experience and a vast vendor network, TDS Global Solutions delivers global BPO solutions by matching businesses with the right call center providers.
Companies Served
Global Agents
Countries
Average CSAT Score
Businesses choose Belize as a nearshore outsourcing destination because English is the official language, and agents are trained to support U.S. customers with clear communication. Belize operates in Central Standard Time, allowing companies to provide real-time support during standard U.S. business hours without complex scheduling.
Belize also offers lower wage rates than the U.S., along with government-backed incentives for the business process outsourcing sector. The country has invested in fiber connectivity and modern telecom systems, and its growing BPO workforce has experience supporting North American companies while protecting the overall customer experience.
-
Belize offers high-quality, cost-effective call center support for companies that need dependable service and consistent performance.
Below are some of the most common services available through Belize-based call center outsourcing providers:
Agents handle everyday customer issues and account requests, improving satisfaction without increasing your internal headcount.
Omnichannel teams manage incoming calls and digital messages, reducing wait times and maintaining consistent response coverage.
Agents conduct follow-ups and revenue-focused outreach while maintaining compliance, helping grow sales.
Specialists qualify prospects and book appointments so your sales team can focus on closing.
Support agents resolve routine product issues, freeing internal teams to handle complex cases.
Staff manage administrative tasks, like data entry and billing support, lowering operational strain.
Chat agents provide real-time assistance across messaging channels, increasing engagement with online visitors.
Outsourced sales reps support pipeline activity and prospecting, helping scale revenue without building a larger in-house team.
Population
429,000
Youth Unemployment Rate (ages 15-34)
16% unemployment
GDP
$3.3 billion USD
Working Age Population (15-64)
279,236
Business Language(s)
English and Spanish
Call Center Industry Growth Rate
3%
For more than 30 years, TDS Global Solutions has helped companies across a wide range of industries find trusted outsourcing service providers in Belize. Whether supporting an internal team or managing outreach programs end-to-end, Belizean call center agents handle targeted outbound efforts that drive engagement and revenue.
Agents manage patient inquiries, appointment setting, and follow-up communication to improve scheduling and service access.
Customer engagement, order confirmations, upselling, abandoned cart follow-ups, and loyalty program outreach.
Lead generation, appointment setting, client nurturing, and follow-up communication for property buyers and sellers.
Customer acquisition, loan and credit card promotions, fraud prevention outreach, and retention campaigns.
Subscription renewals, customer winback, service upgrades, and troubleshooting outreach.
Reservation confirmations, guest satisfaction surveys, loyalty program enrollments, and promotional outreach.
Agents manage patient inquiries, appointment setting, and follow-up communication to improve scheduling and service access.
Teams handle customer service requests, order support, and promotional outreach to drive repeat purchases.
Agents respond to property inquiries, qualify leads, and coordinate appointments for buyers and sellers.
Call center teams assist with account inquiries, customer outreach, and retention efforts.
Agents support billing questions, service updates, and customer retention programs.
Teams manage reservation support, guest inquiries, and post-stay communication to encourage return visits.
Finding the right outsourcing partner in Belize requires local market knowledge and careful evaluation. Through our BPO consulting services, you receive tailored recommendations based on your goals while our team manages provider research, capability reviews, and performance assessments within the Belize market.
Working with TDS Global Solutions reduces the risk that often comes with outsourcing and connects you with vetted Belize-based call center partners that help control costs and maintain consistent service quality. Here’s how it works:
-
