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We help organizations
buy and sell contact centers

Offshore | Nearshore | Domestic

The Current Landscape

Call Center M&A - Current Landscape
Industry consolidation and corporate outsourcing continue to heat up creating the perfect storm for Merger and Acquisition activity.

Offshore providers are looking for nearshore investments to round out their footprint and nearshore providers are looking for additional capacity and geographical diversity.

Our Experience your Advantage

Tap into our global knowledge base of who’s who and let TDS lend expert support to your M&A activities.
TDS provides a highly qualified team of consultants and specialists to support you with:
Target Acquisition Identification & Introductions

Valuation
Due Diligence guidance and process

Legal Council

Negotiation

Our Clients

Privately held contact centers
Revenues ranging
from $10 million to $500 million
Companies who are
prime for exit or expansion

The TDS Difference

Call Center M&A - The TDS Difference
We walk the talk – while we have legal counsel and finance experts you would expect, a real difference is the over 750 BPOs we have supported over the years. We understand the internal intricacies that are important in this space for supporting a quality merger or acquisition. Bottom line is critical but what is the strength of the management team, their operating processes, employee turnover and more?
We constantly talk to the market - Through our consulting and training practice, executive search business unit, assessment tool offerings or program outsourcing we talk to hundreds of industry associates weekly. We always have an ear to the ground and a pulse on the market.
Knowledge is king - TDS has amassed a huge and deeply profiled knowledgebase of Global BPOs and contact centers. We keep an active database of potential buyers and sellers.

Get in touch with us

Schedule an intro call