Save over 50% on costs by outsourcing your call center services to Netherlands
With decades of experience and a vast vendor network, we match businesses with the solution providers to best satisfy their operational needs.
Average CSAT Score
The Asia Pacific region offers a variety of benefits to offshore companies outsourcing some of their business processes. Qualified agents across Asia Pacific countries provide excellent customer service and at a much lower rate than the US equivalent.
Call centers and other BPO services range from software development to e-commerce, customer support, healthcare services, data curation, logistics for supply chains, and much more.
Youth Unemployment Rate (ages 15-34)
6.77% (total unemployment rate is 4.09%)
912.2 billion USD
Working Age Population (15-64)
Dutch, French, English, German and Spanish
Call Center Industry Growth Rate
Call centers in the Netherlands can cost up to 50% less than US-based call centers. While the exact pricing depends on what you are looking for, it's sure to be lower without sacrificing call quality or customer service.
Most call centers are located in major cities and metropolitan hubs. The larger Netherlands centers are in Amsterdam and Almere, which gives them access to the best labor resources. However the country also has contact centers in Eindhoven, Utrecht, Maastricht, Rotterdam, Tilburg, Amersfoort, Den Haag, Gelderland, Haarlem, Limburg, North Brabant, North Holland, and Belgium. Many of these companies work from home, but the numerous options make it easy to find one that provides the customer and work experience you need.
Call center agents' salaries typically range from €2,000 to €4,000 monthly, which translates to between $2,247 and $4,495 USD. The Netherlands also has a lower cost of living compared to its high quality of life.
The Netherlands call center network offers stellar customer experiences and provides a variety of services depending on your company’s needs — from basic call centers to digital marketing, social media management, market research, supply chain support, and more. Swedish call centers are also flexible, whether you need full-time or part-time help.
The country’s stable political and business climate makes them attractive to companies all over the globe, and their highly developed communications infrastructure prevents important customer calls from being dropped.
The Netherlands is highly developed with a well-educated, English speaking workforce, few trade restrictions, and outstanding business practices, making it an ideal place for business process outsourcing.
Starting a call center in the Netherlands (or another outsource location in our extensive network) starts with a needs analysis to develop a deep understanding of your business and scope your company’s outsourced requirements.
TDS Global Solutions works with you to customize an RFP specific to your business, match you to best-fit contact centers, and facilitate selection, coordination, and contract negotiations.
Finding the right location for your call center and then carrying it all the way to execution causes companies undue strain when forced to do it on their own. TDSGS streamlines this entire process from start to finish and with little to no fees involved for our advisory services.