Outsourced Appointment Setting Services

Outsourced appointment setting service providers help you book qualified meetings while preserving internal sales time and budget.

TDS Global Solutions can connect you with a proven appointment setting outsourcing partner, so your sales team stays focused on closing deals while your pipeline remains strong.

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Appointment Setting Built for Better Results at Scale

With decades of experience and a vast vendor network, we match businesses with providers to enhance appointment setting processes and sales performance.

30%

Higher Customer Satisfaction

$200m+

in Client Savings

300+

Outsourcing Programs Delivered

100,000+

Global Agents

What Are Outsourced Appointment Setting Services?

Outsourced appointment setting services involve working with an external provider to book sales meetings on your behalf. Instead of handling outreach and scheduling in-house, businesses rely on trained agents to contact potential customers, confirm interest, and place scheduled appointments directly on a sales team’s calendar to support a healthy sales pipeline.

This model supports sales development by helping companies scale meeting volume and streamline outreach and scheduling without hiring or managing additional staff. By outsourcing appointment setting, sales teams can focus on sales conversations and closing deals while the provider handles the time-intensive work that leads to booked appointments.

Benefits of Outsourcing Appointment Setting Services

Reduces Costs

Outsourcing appointment setting lowers expenses by removing the need to hire and manage an in-house team while still keeping sales calendars full.

Improves Appointment Quality

Appointment setting teams focus on booking meetings with potential clients who meet your qualification criteria, helping boost conversion rates during sales conversations.

Increases Scalability

Outsourced appointment setting allows businesses to increase or decrease meeting volume without changing internal staffing.

Saves Time for Internal Teams

By handing off outreach and scheduling, internal sales teams can spend more time on sales calls and closing deals.

Appointment Setting Services You Can Outsource

An appointment setting outsourcing partner manages proactive outreach and meeting scheduling on your behalf, reducing internal workload while keeping sales calendars consistently filled with qualified appointments.

Here are some of the appointment setting services our outsourcing partners can assist with:

Outbound Appointment Setting

SDRs reach out to potential customers and book sales meetings with qualified prospects on your behalf.

Inbound Appointment Setting

Quality appointment setters handle incoming inquiries and schedule sales meetings with interested prospects in real time.

Cold Calling & Outreach

Outsourcing cold calling helps maintain steady outreach without pulling focus from your internal sales team.

Lead Qualification

Third-party agents screen prospects before scheduling meetings so sales reps speak with the right contacts.

Calendar Management

Outsourced teams manage scheduling, confirmations, and reschedules to keep sales calendars accurate and up to date.

Follow-Up & Nurture Calls

External teams handle ongoing follow-up through calls, email, LinkedIn messages, and SMS to maintain interest and move prospects toward a booked meeting.

CRM Data Updates

Outsourced appointment setting providers use automation to keep contact details and activity records updated in your CRM.

Market & Prospect Research

Dedicated teams gather prospect and market data aligned to your buyer personas to support more targeted and effective outreach.

Outsourced Appointment Setting Services by the Numbers

Outsourcing appointment setting helps businesses book more sales meetings without increasing internal workload. With the right outsourcing partner, companies can handle high volumes of outreach and scheduling while keeping sales teams focused on closing conversations.

Recent data shows:

60%
of sales teams improve focus by outsourcing appointment setting
50%
lower cost than in-house appointment setting
3x
more meetings booked with dedicated appointment setting support
70%
of B2B buyers prefer speaking with a human before booking a sales call

Appointment Scheduling Solutions for All Industries

Whether supplementing an internal team or fully outsourcing appointment setting, trained agents focus on outreach and scheduling so sales and service teams can spend their time on live conversations. Here’s an overview of just a few of the industries that can benefit from outsourcing appointment setting services:

Why Companies Trust TDS Global Solutions to Find Their Appointment Setting Partner

Finding the right appointment setting company takes more than picking a vendor. Through our call center outsourcing services, we connect businesses with vetted providers that align with their sales goals, outreach needs, and budget. Each partner is reviewed for call quality, compliance standards, and performance, so appointment setting programs stay reliable and consistent.

From onboarding through ongoing support, these partners help manage appointment setting without adding strain to internal teams. Here’s how it works:

Appointment Setting Partner Selection & Setup Process

Step 1

Strategy Development

We start by defining your appointment setting goals, ideal customer profile, and scheduling needs so the program supports your sales team from day one.
Step 1

Partnership Selection and Onboarding

We match you with trusted call center providers and guide onboarding to ensure agents follow your workflows and represent your brand accurately.
Step 1

Implementation of a Proven Process

Your outsourced team follows structured calling processes tailored to your industry and use case, ensuring consistent outreach and reliable execution.
Step 1

Ongoing Monitoring and Optimization

Once services are live, performance metrics are monitored regularly, and processes are refined to maintain service quality and adapt to changing demand.

Case Studies From Our Clients

“TDS Global Solutions has been instrumental in all our successes."
Nathan Shapiro
JP Morgan & Chase
"TDS Global Solutions is a true partner of our company as well as the BPO industry itself."
Dan Reyes
Former Country Manager
View more testimonials

Additional Outsourcing Solutions for Contact Center & BPO Needs

In addition to sales appointment setting, our outsourcing partners support a wide range of contact center and back-office services. These solutions help businesses manage customer communication and daily operations without expanding internal teams.

Below are additional outsourcing services available to support day-to-day operations:

Explore Our Full Range of Call Center Services

Appointment setting services are just one piece of what our outsourcing partners provide. If you need broader outreach support or additional call center capabilities, we’ll help you find a provider that fits your needs.

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Appointment Setting Services: FAQ

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