Outsourced IT Support Managed Services

Free your team from everyday tech problems and cut your IT costs by handing routine work to specialists who keep your systems running the right way.

Let us connect you with reliable providers who can handle system monitoring, routine upkeep, and security protection so your team can focus on growth instead of troubleshooting.

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Our Proven Expertise in Global Managed IT Support Services

With decades of experience and a wide vendor network, we connect businesses with technology partners that fit their operational and performance needs. Every recommendation supports long-term growth and scalability while keeping results clear and measurable.

30%

Higher Customer Satisfaction

$200m+

in Client Savings

300+

Outsourcing Programs Delivered

100,000+

Global Agents

What Are Managed IT Support Services?

Managed IT support services are ongoing technology management and maintenance handled by a third-party partner, known as a managed service provider (MSP). These providers manage your entire IT environment, including network monitoring, software updates, data protection, cybersecurity, and end-user device help desk support.

Outsourcing IT support helps businesses reduce downtime and keep costs in check while freeing their teams for more important work. Outsourced MSPs provide steady maintenance and early issue prevention, which supports stable operations as the company grows.

Key Benefits of Outsourcing Managed IT Services

Lower Operating Costs

Working with a managed service provider helps reduce expenses by eliminating the need for full-time in-house IT staff and minimizing costly downtime.

2/4 Monitoring and Support

Providers deliver on-demand monitoring and remote support to identify issues early, ensure fast response times, and maintain consistent service levels (SLAs).

Access to Specialized Expertise

Businesses gain access to certified IT experts who handle complex systems and keep technology aligned with industry best practices.

More Time to Focus on Core Business Needs

By outsourcing IT management, internal teams can focus on business growth and strategy while experts handle technical operations and maintenance.

Types of Managed IT Support Services You Can Outsource

Managed IT services cover many areas of technology that keep systems secure and running efficiently. Here are some of the services our outsourcing partners can assist you with:

Network Management & Maintenance

Outsourced network management keeps your systems steady by maintaining connectivity, updating configurations, and managing your firewall, endpoint, and data center operations.

IT Infrastructure Support

Providers manage servers and cloud environments to strengthen reliability and prevent disruptions that affect business operations.

Data Backup & Disaster Recovery

Managed teams protect your company from data loss with automated backups and recovery plans that restore systems after outages or cyber threats.

Cybersecurity Services & Threat Monitoring

Outsourced security services defend against vulnerabilities, deploy antivirus tools, and provide continuous incident response to stop breaches before they spread.

IT Support Services

Help desk teams provide user assistance, troubleshoot technical issues, and ensure strong SLAs with quick response times and reliable service delivery.

IT Management & Strategic Planning

Providers assess your IT strategy, develop a technology roadmap, and offer IT consulting to align goals with long-term technology solutions.

Managed IT Support Services by the Numbers

Companies that outsource IT gain stronger system performance, faster issue resolution, and better data protection. Partnering with managed service providers also helps reduce overhead and improve long-term reliability.

Recent studies show:

70-90%
labor cost savings from outsourcing IT functions
76%
of executives outsource IT to external providers
81%
of businesses outsource cybersecurity to third-party experts
$777.7B
projected global IT outsourcing revenue by 2028

Why Companies Trust TDS Global Solutions to Find Their Managed IT Service Providers

Finding the right IT partner requires time and technical insight. Through our managed IT outsourcing services, we connect you with trusted providers who align with your goals, security standards, and budget. Each partner is carefully screened for expertise and proven performance.

From initial setup to ongoing management, our vetted providers help optimize IT operations and strengthen system performance. Here’s how it works:

Outsourced Provider Selection & Setup Process

Step 1

Strategy Development

We work closely with you to understand your objectives, challenges, and IT needs, creating a tailored outsourcing strategy and roadmap that fits your industry and growth goals.
Step 1

Partnership Selection and Onboarding

We connect you with trusted outsourcing providers and ensure they are trained to align with your workflows, represent your brand accurately, and deliver results.
Step 1

Implementation of a Proven Process

Your outsourced team applies tested methods and technology solutions designed to drive performance and enhance operational efficiency.
Step 1

Ongoing Monitoring and Optimization

Once a partnership is in place, you can track your outsourced agents’ performance and make adjustments as needed with support from the TDS Global Solutions team.

Client Case Studies

“TDS Global Solutions has been instrumental in all our successes."
Nathan Shapiro
"TDS Global Solutions is a true partner of our company as well as the BPO industry itself."
Dan Reyes
Former Country Manager
View more testimonials

Outsourced Managed IT Support Services for Every Industry

With over 30 years of experience, TDS Global Solutions helps organizations in every sector find managed IT providers who deliver the right mix of technical skill and dependability.

Here are some of the industries that benefit most from HR outsourcing:

Additional Outsourcing Solutions for Contact Center & BPO Needs

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Outsourced IT Support Managed Services: FAQ

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