Real Estate Call Center Services

Outsourced real estate call center agents manage tenant needs, property inquiries, and prospect calls to keep communication seamless. Let us connect you with trusted providers who keep your operations running smoothly so every client and tenant gets the support they need.

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Scalable Real Estate Operations That Grow With You

Call center outsourcing gives your real estate business the flexibility to manage more listings, showings, and tenant needs as demand increases. Whether your portfolio expands or inquiry volume spikes, outsourced agents ensure every call is answered quickly. This scalability keeps operations efficient and positions your business for steady growth.

Customer Experience That Drives Loyalty and Revenue

In real estate, every interaction shapes how clients view your business. Outsourced agents handle tenant needs and buyer or seller inquiries with professionalism that builds lasting confidence and improves customer satisfaction. This reliable service strengthens relationships and encourages more renewals, referrals, and repeat transactions.

Benefits of Real Estate Call Center Outsourcing

24/7 coverage ensures callers can always reach reliable support when they need it.

Achieve measurable cost savings, such as lower hiring and training costs, by outsourcing tasks to skilled agents.

Your in-house team can focus on higher-value business needs when routine calls are handled externally.

Outsource Real Estate Call Center Services that Deliver Results

Real estate companies often turn to outsourcing for the services that have the biggest impact on client communication and lead management. The examples below highlight the most common areas where call center support makes a measurable difference.

Get Detailed Insight and Access to
Our Global Contact Center Network

750+
Companies Served
100,000+
Global Agents
30+
Countries
95%
Average CSAT Score

Real Estate Call Center Outsourcing Partner Selection & Setup Process

From strategy to execution, our partners unlock the results you want—all while simplifying your workflows and helping streamline operations. Here's how it works:
Step 1

Strategy Development

We work closely with you to understand your goals, audience, and challenges, creating a tailored outsourcing strategy that fits your objectives and adapts to real estate market needs.
Step 2

Partnership Selection and Onboarding

We connect you with trusted outsourcing providers and set up a dedicated team fully trained to align with your workflows, represent your brand accurately, and deliver great results.
Step 3

Implementation of a Proven Process

Your outsourced team employs tested strategies for inbound and outbound call center services, all designed to align with your business goals and maximize results.
Step 4

Ongoing Monitoring and Optimization

Once a partnership is in place, you can track your outsourced agents’ performance and make adjustments as needed with support from the TDS Global Solutions team.

Trusted By
the Best Names in Healthcare

Client Case Studies

"I would highly recommend TDS for all placement services. They take the time to fully understand our business, core values, and corporate culture to ensure that each candidate fits seamlessly into our organization."
Scott Newman
Chief Executive Officer
"TDS Global Solutions is a true partner of our company as well as the BPO industry itself."
Dan Reyes
Former Country Manager
View more testimonials

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Real Estate Call Center Services: FAQ

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