Outsourcing mortgage processing helps financial institutions cut overhead by 30-50% while keeping operations efficient and accurate.
TDS Global Solutions can connect you with vetted partners who handle origination, underwriting, and closing coordination, so your team can close more loans without adding fixed costs.
With 30+ years of experience and a vast vendor network, we match businesses with proven outsourcing providers that best satisfy their operational needs.
Companies Served
Global Agents
Countries
Average CSAT Score
Mortgage outsourcing is when a lender partners with an external provider to manage specific functions like loan applications, processing, underwriting, or servicing. This approach shifts time-consuming tasks away from internal teams, allowing them to focus on core business areas and strategic initiatives.
Outsourcing reduces operational strain and helps deliver a more consistent customer experience. It has become a reliable strategy for financial services firms and lenders looking to improve efficiency and stay competitive in a fast-moving industry.
Reduce expenses by outsourcing software development projects instead of hiring and maintaining a full in-house team.
Experienced processors follow established workflows that support accuracy, quality control, and regulatory compliance.
With specialized staff and automation, files move through each stage faster, improving borrower turnaround time.
Outsourcing gives you access to advanced mortgage platforms without the cost or effort of managing them in-house.
Outsourcing partners offer deep expertise in industry standards and process improvements. Shifting routine tasks off your team’s plate allows you to concentrate on strategic growth and business development.
The impact is measurable:
Meeting regulatory standards is essential for long-term success, and having the right support makes it much easier. Our trusted outsourcing partners stay current with industry updates and help keep your processes aligned, so you remain compliant without the need to expand your internal team.
This proactive approach supports smoother audits, strengthens data security, and reinforces trust with investors and regulators. A strong compliance track record enhances your credibility and can unlock better funding opportunities and increased lending capacity.
Below are some of the main mortgage processing functions our trusted partners can manage on your behalf.
Qualified borrowers are identified and passed to your sales pipeline without needing extra internal resources.
Teams manage borrower communication, collect documents, and enter data accurately to prevent delays.
Experienced mortgage processors verify application details and coordinate appraisals to keep files on track.
Certified underwriters review loan files and assess borrower profiles to support faster, more accurate loan approvals.
Mortgage professionals prepare and review final documents to ensure on-time funding and compliance.
Teams audit completed files, track missing documents, and prepare loans for investor submission.
Partners handle communication, payments, and account management efficiently and securely.
Automation opportunities are identified and applied to tasks like document routing and data validation, streamlining processes and improving accuracy.
Finding the right outsourcing partner for mortgage operations is often the hardest part. Our call center outsourcing consulting services help you identify providers that fit your goals, budget, and operational needs. We manage the vetting process to reduce trial-and-error risk and ensure you choose a partner capable of delivering consistent, high-quality results.From strategy to execution, our partners help you achieve greater efficiency while simplifying workflows and keeping costs under control. Here’s how it works:
Omnichannel customer support across all inbound channels, including phone calls, chat support, email management, and additional communication methods.
Prospecting, cross-selling, up-selling, and follow-up calling that drives revenue results, maintains legal compliance, and avoids regulatory fines.
Support for diverse campaigns, including product promotions, customer engagement, survey administration, and service reminders.
Sales support to amplify revenue growth by strengthening sales operations and lowering customer acquisition costs (CAC) through efficient processes.
Real-time chat solutions via web chat interfaces, SMS messaging, direct messaging platforms, and additional digital channels.
High-quality customer care provided around the clock across diverse industries and customer segments.
Outsourced back-office operations enable internal teams to focus on core business functions and strategic initiatives.
Technical support services allow internal IT resources to handle high-priority and escalated issues requiring specialized expertise.
TRUSTED BY
