Outsourcing telemarketing delivers quality leads and steady growth without the cost of building a team in-house. We connect you with a proven, professional telemarketing partner who increases results while protecting your time and reputation.
With decades of experience and a vast vendor network, we match businesses with the solution providers and outsourcing services that best fit your goals and customer base.
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Your outsourced telemarketing team conducts live phone surveys and gathers competitive intelligence to identify high-potential markets and target audiences.
Your outsourced calling team engages prospects through targeted conversations that identify needs, handle lead qualification, and pass quality leads to you to improve conversion rates.
Skilled outsourced agents make first-contact calls that introduce your offer, answer objections, and move prospects into your sales funnel.
Specialized telemarketing staff follow up with warm leads to secure confirmed appointments and log details directly in your CRM, keeping your sales team focused on closing.
Experienced outsourced sellers pitch your products, handle negotiations, and finalize transactions directly over the phone for immediate revenue impact.
Telemarketing agents personally reach out to past customers, addressing issues and presenting tailored offers to rebuild loyalty and drive repeat business.
Outsourcing telemarketing connects your business with experienced sales professionals who focus on engaging qualified prospects. It adds the strength of proven marketing strategies and modern tools, while giving you the flexibility to adjust campaigns as markets shift. The process supports steady follow-up with leads, provides clear visibility into performance, and keeps costs far lower than building and managing an in-house team, which creates a direct path to faster growth.
Selecting the right telemarketing provider can make the difference between meeting your growth targets and falling short. With more than 30 years in the outsourcing industry, TDS Global Solutions uses deep market knowledge to match you with trusted partners who have a track record of delivering results in your sector. We take the time to thoroughly understand your objectives and align you with a best-fit partner capable of driving sustained growth while minimizing risk.
Friendly, professional agents offer 24/7 support by phone, email, chat, and social to keep customers happy and issues resolved quickly.
Omnichannel customer support for all inbound channels—from fielding phone calls to answering services for chats, emails, and more.
Trained professionals manage routine tasks like data entry, order processing, transcription, and database updates with accuracy and speed.
Dedicated agents handle customer emails with speed and accuracy, ensuring clear communication and a consistently positive experience.
Outsourced technical support teams provide product-specific help, including setup guidance, troubleshooting, and ongoing user assistance.
Professional agents trained to manage overdue accounts with tact and persistence, improving recovery rates while protecting customer relationships.
Whether supplementing an in-house team or fully outsourcing, businesses benefit from expert call center agents handling a range of telemarketing tasks. Here’s a snapshot of just a few of the industries that can benefit from outsourcing outbound call center services:
An external telemarketing team can keep appointment books full and reduce no-shows through consistent, professional outreach, freeing healthcare staff to focus on care.
Outsourcing adds the capacity to re-engage existing customers, drive repeat purchases, and upsell related items through timely calls that build brand loyalty.
Telemarketing partners can keep your sales pipeline active by scheduling property viewings and maintaining regular contact until a deal closes.
Specialized agents can strengthen customer relationships and identify cross-selling opportunities while ensuring compliance and professionalism.
An outsourced team helps telecom brands secure renewals, win back lost accounts, and promote service upgrades without overloading internal staff.
Telemarketing can turn one-time guests into repeat customers by following up after visits and promoting special packages.
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Telemarketing services involve using trained agents to contact prospects or customers by phone to promote products, generate leads, set appointments, or complete other sales outsourcing tasks. These services can also include strategic follow-up to maintain engagement, outreach designed to measure customer satisfaction, or targeted telemarketing campaigns to re-engage previous buyers. By combining persuasive communication skills with targeted call lists, telemarketing helps businesses reach decision-makers directly and move prospects through the sales funnel more efficiently than many other outreach methods.
The average price of telemarketing contact center services varies based on factors such as location, agent experience, call volume, and campaign complexity. Offshore call center providers may charge as little as $8–$15 per hour, while nearshore call center and onshore call center options typically range higher due to labor costs and market conditions.
TDS Global Solutions can help you identify a best-fit call center outsourcing partner who aligns with your goals and delivers quality results within your budget.
An example of outbound telemarketing is when trained agents call a targeted list of potential customers to introduce a new product or service. With outbound call center outsourcing, these calls are handled by a dedicated external team that focuses solely on generating interest and moving prospects toward a purchase. This direct approach helps create engagement and guide the prospect toward becoming a customer.
Businesses can improve profit through B2B telemarketing call center services by targeting high-value prospects, building relationships with decision-makers, and creating more opportunities for sales teams. Lead generation call centers identify and qualify potential clients, allowing internal staff to focus on closing deals. This streamlined approach reduces wasted effort, shortens sales cycles, and increases the overall return on marketing and sales investments.
Choosing the best telemarketing company for your business begins with setting clear performance targets and understanding the type of outreach that will support them. Evaluate potential partners by reviewing past campaign results, speaking with former clients, and testing how transparent they are with reporting and metrics. This process reduces the risk of outsourcing mistakes that can drain budgets and slow growth.
TDS Global Solutions can help you choose a high-quality telemarketing partner with a proven track record that matches your specific business needs. We use market intelligence and long-standing industry relationships to identify best-fit service providers. Because we operate independently of the providers, our recommendations focus entirely on what will deliver the strongest long-term results for your business. This ensures you work with a telemarketing partner who is both accountable and aligned with your goals.