A Rising European Destination
TDS matches you with vetted call center providers in Hungary, a growing outsourcing destination in Europe. Talk to our team to save over 50%.
With decades of experience and a vast vendor network, TDS Global Solutions matches businesses with the best call center service providers to satisfy their operational needs.
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Hungary has gradually risen to be a superb outsourcing destination for businesses based in the United States and across Europe. The country boasts a highly skilled workforce with a strong work ethic that provides the much-needed capacity to support BPO demands in different industries.
Today, thousands of companies from across the world rely on Hungary’s labor force to offer solutions in software development, mobile app development, web development, telemarketing, and customer support.
Population
9.749 million
Youth Unemployment Rate (ages 15-34)
4.35% unemployment, 11.84% of unemployed are youth
GDP
$222.85 billion USD (World Bank, 2024)
Working Age Population (15-64)
6.28 million
Business Language(s)
Hungarian, English, and German
Talk to an Outsourcing Expert
Tell us your goals and budget. We'll walk you through provider options and the right next step.
It costs between $15 and $25 per hour to outsource call center services to Hungary. These are fully-loaded hourly rates that include all operating costs such as wages, taxes, benefits, facilities, IT infrastructure, management, and other business expenses.
Because wages and living costs in Hungary are lower than in most EU countries, American businesses can typically save at least 40% compared to running in-house operations. Hungary’s educated, multilingual workforce and central European location also make it a practical and reliable option for outsourcing customer support.
Most call centers in Hungary are located in Budapest, the country's capital city. Its strategic location and huge population make it a convenient area to find competent individuals for call center jobs. You will also discover adequately educated people in this city who form a talented and capable workforce.
Hungarian contact centers have been in high demand in recent years as they offer businesses practical solutions as highlighted below.
Hungary has a large pool of skillful agents that will deliver a strong customer experience. This means a rapid onboarding process and a ready team that will effortlessly manage all customer support applications.
The country boasts of seasoned team leaders who understand the expectations from every job type in the BPO industry. The assurance of proper mentoring and guidance in how to build customer relationships is a win for every business.
Hungarian BPO centers can provide 24/7 technical support to ensure that business services are never interrupted. Hungary has a growing IT industry, virtually eliminating downtime due to technical issues.
At a very affordable rate, you are armed with talented workers. You can be confident in and depend on this skilled and reliable personnel for all your call center needs.
Getting started with call center outsourcing in Hungary (or another outsource location in our extensive network) starts with a needs analysis to develop a deep understanding of your business and scope your company's outsourced requirements.
TDS Global Solutions works with you to customize an RFP specific to your business, match you to best-fit contact centers, and facilitate selection, coordination, and contract negotiations.
Outsourcing teams in Hungary typically support English along with German and other Central European languages, reflecting the country's proximity to and business ties with Germany, Austria, and other EU markets.
Hungary is often compared with Poland, Romania, and the Czech Republic. It offers a similarly skilled, multilingual workforce and EU-based compliance standards, with cost and talent availability broadly comparable across the region. Companies typically choose based on specific language needs and existing provider relationships.
