Save over 50% on costs by outsourcing your call center services to Hungary
With decades of experience and a vast vendor network, we match businesses with the solution providers to best satisfy their operational needs.
Average CSAT Score
Hungary has gradually risen to be a superb outsourcing destination for businesses based in the United States and across Europe. The country boasts a highly skilled workforce with a strong work ethic that provides the much-needed capacity to support BPO demands in different industries.
Today, thousands of companies from across the world rely on Hungary’s labor force to offer solutions in software development, mobile app development, web development, telemarketing, and customer support.
Youth Unemployment Rate (ages 15-34)
4.35% unemployment, 11.84% of unemployed are youth
$155 billion USD
Working Age Population (15-64)
Hungarian, English, and German
Call Center Industry Growth Rate
The wages and living costs in Hungary are lower than in most EU countries. This makes the country an ideal location for outsourcing a call center as the local workforce can easily be sustained. On average, businesses based in America typically save at least 40% of their call center costs by outsourcing to Hungary.
Most call centers in Hungary are located in Budapest, the country's capital city. Its strategic location and huge population make it a convenient area to find competent individuals for call center jobs. You will also discover adequately educated people in this city who form a talented and capable workforce.
The average monthly salary for a customer service representative in Hungary is 338,000 HUF, which translates to about $1,052 USD. Generally, the exact salary that call center jobs will compensate is dependent on the job title and expertise of the agent.
Hungarian contact centers have been in high demand in recent years as they offer businesses practical solutions as highlighted below.
Hungary has a large pool of skillful agents that will deliver a top-notch customer experience. This means a rapid onboarding process and a ready team that will effortlessly manage all customer support applications.
The country boasts of seasoned team leaders who understand the expectations from every job type in the BPO industry. The assurance of proper mentoring and guidance in how to build customer relationships is a win for every business.
Hungarian BPO centers can provide 24/7 technical support to ensure that business services are never interrupted. Hungary has a booming IT industry, virtually eliminating downtime due to technical issues.
At a very affordable rate, you are armed with talented workers. You can be confident in and depend on this skilled and reliable personnel for all your call center needs.
Starting a call center in Hungary (or another outsource location in our extensive network) starts with a needs analysis to develop a deep understanding of your business and scope your company’s outsourced requirements.
TDS Global Solutions works with you to customize an RFP specific to your business, match you to best-fit contact centers, and facilitate selection, coordination, and contract negotiations.