Significantly reduce costs and boost operational efficiency with outsourced call center teams in Europe.
With decades of experience and a vast vendor network, TDS Global Solutions matches businesses with the best call center service providers to satisfy their operational needs.
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Europe’s call center industry is well-established, supported by strong infrastructure and a steady supply of skilled workers. Many countries in the region have built mature outsourcing sectors with government support and long-term partnerships with global companies. Central and Eastern Europe remain attractive outsourcing destinations for their competitive pricing and ability to serve diverse markets.
Call centers across the region offer a wide range of outsourcing services, including customer support, sales, and technical assistance. With a strong focus on customer experience and adaptability, Europe continues to be a reliable option for companies looking to improve customer satisfaction and scale.
With over 30 years of experience, TDS Global Solutions has helped businesses across industries find the ideal outsourcing partners to meet their unique business needs. Whether supplementing an in-house team or fully outsourcing, businesses benefit from expert call center agents handling a range of outbound tasks.
Here’s a snapshot of just a few of the industries that can benefit from outsourcing outbound call center services:
Patient outreach, appointment setting, follow-ups, and proactive engagement for medical, dental, vision, and related industries to improve care and reduce no-shows.
Customer engagement, order confirmations, upselling, abandoned cart follow-ups, and loyalty program outreach.
Lead generation, appointment setting, client nurturing, and follow-up communication for property buyers and sellers.
Customer acquisition, loan and credit card promotions, fraud prevention outreach, and retention campaigns.
Subscription renewals, customer winback, service upgrades, and troubleshooting outreach.
Reservation confirmations, guest satisfaction surveys, loyalty program enrollments, and promotional outreach.
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Youth Unemployment Rate (ages 15-34)
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Working Age Population (15-64)
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Phone-based support that manages customer questions as they come in, helping you respond faster and more consistently.
Flexible, multi-channel support designed to handle everyday customer needs, maintaining quick response times and a consistent service experience.
Assistance with scheduling tasks, which creates a smoother process for booking and follow-ups.
Targeted lead qualification that identifies real opportunities, helping you keep the pipeline full without wasting internal resources.
Ongoing system monitoring and technical issue resolution that reduces downtime and keeps operations running smoothly.
Reliable support for data entry, billing, and admin work that improves accuracy and keeps internal teams focused on priorities.
Performance-driven strategy and campaign management that increases visibility, attracts traffic, and supports business growth.
Sales support that drives revenue growth by improving operations and lowering customer acquisition costs.
