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Talent Trends and the Future of Work

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DS, LinkedIn Forum on HR, Other Talent Trends in 2020

TDS Global Solutions together with LinkedIn outlined different human resources and talent trends as well as the future of work during an executive breakfast forum at Fairmont, Makati on August 6.

Pappen Kallivayalil, Regional Lead for LinkedIn, presented digital transformation and the Impact on talent and HR as resource speaker for the forum.

Aside from Kallivayalil, panelists include Haidee Enriquez, Chief HR Officer for PHANZ region of Sitel, and Jessica Shields, Senior Director for International Business Operations of Dexcom.

Ramon Escobar III, Vice President and Talent Acquisition Head of EXL Philippines, moderated the panel. Judy Whisenhunt, COO and Director of TDS, meanwhile welcomed the panelists and other guests representing over 20 companies.

(from right to left, top photo) Pappen Kallivayalil of LinkedIn, Jessica Shields of Dexcom, Haidee Enriquez of Sitel, and Ramon Escobar III of EXL Philippines, together with Judy Whisenhunt (photo below) of TDS Global Solutions and the rest of the TDS team during the forum with LinkedIn at Fairmont on August 6.


In his presentation, Kallivayalil stressed that LinkedIn aims to create economic opportunities for every member of the global workforce. He added that LinkedIn also aims to connect talent with opportunities at massive scale with multiple data points.

For now, LinkedIn includes 630 million members, 30 million companies, and 20 million open jobs. Moreover, it covers 50,000 skills and 90,000 schools globally.

As for the Philippines, the professional social network embraces 6 million members and 176,000 companies. Additionally, the network covers 22,000 skills and 10,000 schools nationwide.

Among the ways that LinkedIn has seen these future trends emerging with data is that while talent drives business, skills actually drive talent.

By 2020, however, the Asia Pacific region may face a talent crunch of 12.3 million workers. And by 2030, this may further rise to a 47-million-worker talent crunch. At the heart of the talent crunch is the lack of availability of skills and skills instability, Kallivayalil said.

With skills being highly volatile, the skills that got workers to where they are today may not likely be the skills they will need to prepare for the future of work, Kallivayalil added. Therefore, he said, businesses equipping with skills data will be vital to navigating this talent crunch and retaining a sustainable competitive advantage.

ABC skills have grown in demand in just one year, and LinkedIn continues to see growth in ABC skills. But more importantly, he added, some skills have been gaining tractions recently.


With no surprises, tech skills have largely dominated rising skills and have even made jobs obsolete. However, the situation has also created new jobs. As such, Kallivayalil said, demand for tech skills will only likely increase, and not decrease.

The top rising skills are Robotic Process Automation (RPA) and Artificial Intelligence (AI), both in tech. Meanwhile, next in rank are Compliance and Social Media Marketing, both non-tech.

Following closely are Continuous Integration, Blockchain, Front-end Web Development, Gesture Recognition Technology, and Workflow Automation, all in tech. Next is a non-tech skill: Human-Centered Design.

So what are the top takeaways from the future of skills? Rising skills are in fact an indicator of transformation and innovation in one’s specific industry.

Meanwhile, soft skills have generally increased in value with the rise of AI and automation. And with reskilling includes training, hence continuous learning must be a mainstay of best workforce planning.


About TDS Global Solutions (formerly TeleDevelopment Services Inc.)

TDS has established key partnerships with organizations to serve and stimulate growth in the IT-BPM industry. It has spent decades providing outsourcing solutions, management consulting services, talent assessments, executive recruitment, and vendors election & management  for crucial departments of call center operations. For more info, please email TDS at or dial US number(1-888) 788-4441.

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