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TDS Global Solutions (formerly TeleDevelopment) is your indispensable resource for providing news, views, analysis and thought-leadership for the global community.

May 20, 2022
Should I Outsource B2B Appointment Setting?
Companies that outsource their B2B appointment setting efforts see a range of benefits, not least of which includes better allocation of human resources.
April 28, 2022
Why Quality Monitoring is Important to Your Call Center
Discover how call center quality monitoring enhances the customer experience and improves the performance of your call center agents.
March 10, 2022
Why Nearshore Software Development is Becoming Popular
Nearshore software development is a favorite solution for expanding your team at a low cost without sacrificing quality or communication. Discover why!
March 4, 2022
Why Outsource to Latin America: Benefits, Case Studies, and Top Destinations
Here are some of the primary reasons North American companies are outsourcing in Latin America and some of the best places they can send work.
February 15, 2022
2022 Power Skills Report APAC: Building impactful, futuristic skilling strategies
The impact of COVID-19 on the world of work has significantly accelerated the relevance of these soft skills: creativity, ingenuity, communication, collaboration, synthesis, and the ability to work across multiple disciplines.
February 10, 2022
Top Countries For Outsourcing
Outsourcing business is a great way to save on costs and get tasks efficiently done by experts. We’ve compiled a list of the top countries for outsourcing, broken down by region.
February 3, 2022
What Is Nearshoring And What Are The Benefits?
Nearshoring, simply put, is an outsourcing model that involves moving your offshore business operations from a distant country to a nearby country. Essentially, nearshoring brings your business to a nearer shore, closer to your main headquarters.
April 6, 2021
New Report: A Global Snapshot of English Proficiency
A Global Snapshot of English Proficiency Report uncovers fascinating trends and facts about the state of English proficiency among Versant test-takers from various countries.
October 2, 2020
Language Skills Tests Help Deliver Responsive Digital Customer Service
How can automated language assessment test help in finding the best people with the right skills to deliver great customer service?
August 7, 2020
Versant Mobile: Language Assessments at your Fingertips
Versant, the premier automated language assessment test, has a Mobile App version available both on App Store and Google Play.
August 5, 2020
The New Normal: Pearson Launches New Remote, Fully Monitored English Language Assessment
There’s no such thing as business as usual anymore…nor are recruiting processes. They should not stay the same.
July 10, 2020
Talent Branding with Workplace ‘Ambassadors’
In fact, talented employees know other talented individuals who can be a great fit for your company. You can then encourage and enable them to share job postings with their respective social networks.

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