Insights & Resources

The Versant assessment test offers the quickest and most efficient means to test language proficiency, ensuring the skills needed to communicate effectively.

With the aim of attracting new investors and market entrants, the Philippine government has finally given the go-signal to San Miguel Corporation to begin development of the $15-billion New Manila International Airport.

The success of any company depends largely on its people. To ensure utmost quality, employers look for specific characteristics in an employee. Surprisingly, most of these qualities have little to do with being proficient in a specific skill or program.

Along with the high number of job vacancies, the skills for employees have changed drastically. So here are the skills most in-demand for tech jobs in 2019.

Reimagining the Future and Beyond with CCAP Contact Islands 2019, highlighting seamless CX in a fast-paced digital world.

Businesses get the best ROI by implementing a winning talent sourcing strategy, as talent acquisition teams can leverage big data and social media with sourcing tools.

Millennial managers will embrace new tools to boost productivity. Companies must therefore create more challenging work environments to keep them moving.

TALENT TRENDS. The skills that got you to where you are today are not the skills you will need to prepare for the future of work. While talent drives business, skills actually drive talent. And skills experiencing exponential growth on LinkedIn have been increasing in number at a skyrocketing rate.

Beyond cost-per-hire and attrition rate, talent analytics allows you to leverage real-world data and human capital intelligence. This, in turn, helps improve your strategies on recruiting talents, retaining employees, and reducing turnovers.

With two batches of near-hire training for Citigroup, TDS provides opportunities to improve customer service through skilled, adept employees. | #customersolutions

TDS Global Solutions recently conducted a training program for Alpha Aviation Group (AAG) to enhance leadership qualities. | Leadership training

TDS joins CCW this month to celebrate 20 years of industry growth and innovation for customer contact champions. CCW is the top conference and expo for contact center, CX and customer care professionals. #CustomerContactWeek #CCWVegas19 #20YearsofCCW